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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Maison Blue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://maisonblue.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
Beautiful, beautiful, recommend, buy July 4th and arrive July 13th,
Cute, I recommend. But over time, they can get dark. Still not a real metal
The earrings are super, the stones are perfectly iridescent. Metal is true color is lubricated on brass. Got through time, did not communicate with the store. Definitely recommend to buy
One of the earrings came bent. It looks nice… I love! Totally recommend
Payment passed 12.08. Got 5.09. On my urine do not look very good, I will give a friend with small mochki as in the photo. And so everything is like in the description, the pebbles are all.
In general, good earrings, look cute, but they do not sit on the ear like a model, more precisely they can be done so for the photo, but when they move they, down down the second option of socks in life.
If you look carefully, you can see that they sit in different ways. But for such a price nothing special to expect and should not be.
Very nice earrings, look as the pictures. Order came after a little more than 2 wks
Very beautiful, look expensive. I like it. The store put good silicone plugs. I hope it doesn't get dark. Thank you)
Super nice earrings! Looking forward to opening them now! I love them! They 've arrived sooner than expected. Everything great
It's been about a month. Very satisfied, all strasiki in place
The parcel went on 23 days by new mail. Packed well. Earrings are very interesting, but how to wear them is not clear. I'll figure it out. Thank you.
Well, actually, what you could expect from earrings for 65 rublesCame crumpled, barely fixed, very fragile, uneven, the surface of the divorce, not even crystals, just rhinestones. Useless purchase))) well, so, checked, but suddenlyNot suddenly
Earrings are beautiful. But apparently I have wrong ears Because in the picture at the store of earrings as if clinging to the very shell of the ear at the girl, but they do not get me
Earrings are beautiful. On the ear do not sit, as in the photo, for this minus star
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!