SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Maison Blue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
RF function well feel Jim. High frequency beauty cream along as the gun? The same one. Original used for oil well feel safe luggage. High frequency oil replaced with mineral oil base modern Demi four oil to the I.
Funciona bien. Los efectos se verán con el tiempo, espero.
Productos de gran calidad con entrega rápida⭐ETY⭐ETY⭐ETY⭐ETY⭐ETY
Order delivered very quickly and in condition. Original packaging as is the custom of this company would be. Highly recommended store and enjoy your products.
¡Aparato es feliz! ¡Es El resultado es bueno!
Calidad excelente, fábrica. Fue comprado como regalo para mamá. Sobre el efecto escribiré después de un mes de uso
received. individually packed. package in good condition. looks nice as a gift.
Facile à attraper, laissez les cheveux faciles à fixer, heureux
Bon
Received the day after purchase. Works well with a gel. As a result I still can't say anything
El diseño es muy bonito, es solo RF 3 niveles y las instrucciones no vienen en español, tardo 17 días en llegar, me encanta la marca Anlan pero esperaba mas de este producto o quizás mis espectativas después de usar varios de sus productos eran mas, por un precio similar te dan mucho más.
Llegó lo suficientemente rápido, empaquetado caro hermoso, todo funciona como en acción veremos más tarde, gracias
Le masseur est de petite taille, mais les microcourants sont très puissants, j'ai même eu mal, mais si le serrage est plus dense, mais moins douloureux, le visage brûle un peu après la séance.
Fast shipping, product not odpakowany, because Will gift
Una gran máquina. Bien embalado ven en 12 días, Funciona. ¡Gracias! ¡La dirección de entrega mixta venga pronto! Desventajas de instrucciones en inglés
When I 've tested it, it seems like an electrostimulator to me, radio frequency produces heat and this doesn't
Works. Delivery is very fast. Everything came
I'm doing a massage with gel. I can't feel it. Maybe not in the device.
Delivery is fast, 6 days to Cheboksary. I took it in a 5-row. On the same evening I began). Previously, this procedure was not, as it should be, I do not know. She led on the face on the massage lines, on the gel,, aloe,,. The sensations are pleasant, easy piercing and warm. I did not feel the difference between modes. When she led under her eyes, the eyelids twitched). I tried on my stomach, I did not feel anything at all. About the result I will judge how I will pass the course, I would know how much it is).
As described what is small as a palm of the hand I thought I took the one it was for everything but I don't know I'll have to read the pretty pink instructions all as the Photo Another battery lights up feel like no and you do but I don't know how it acts anymore I need a decision so you have to do to massage it will be a matter of and reading the
Tout est comme dans la description. Livraison très rapide. Exécution de qualité. J'ai vérifié, fonctionne parfaitement sur tous les modes. Merci beaucoup au vendeur pour sa rapidité! Je recommande!
Excellent Device, looks expensive. I use 2 weeks, the complexion was aligned. Very fast delivery, straight to the doors. Excellent store, I look after two more products of this seller.
All very high quality, delivered in 2 weeks, thanks to stores!
Very fast shipping and product that works perfectly. I recommend it.
24h home well sealed It'll be a gift from Santa we'll see when I use it if it's good or not