We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Chic!!! Came in just a week, heavy, no unpleasant smell. The dispenser does not pour, all parts can be disassembled and washed well. I'm delighted! Quality is amazing!
The goods came before the declared deadline, well packed, of excellent quality. Order, goods and store is very satisfied, I recommend.
Buen equipo, llegó rápido y mensajero a casa. Me gustó mucho, parecía en la foto que los artículos son más grandes, no son grandes, pero todo se ajusta hasta ahora. No sé cómo se comportarán los detalles de madera en el baño.
La entrega es rápida, viene embalada de forma segura en espuma.
UN ensemble de normes, piste numéro de suivi, correspondre à la description.
A set of good quality, everything came quickly. Packed very worthy.
Livré en 5 à 7 jours par coursier (sdec). Super ensemble, solide, solide, bien emballé.
Super, tout est comme prévu. La qualité est excellente. Je recommande le vendeur. Envoyé rapidement. La livraison à norilsk a duré une semaine.
The only negative, it's bubbles on Black capacity, but it's not significant
Joli ensemble, je recommande. Commandé le 25 mars, reçu le 13 avril.
Llegó antes de tiempo, buenos accesorios, hay agujeros para que el agua no se retrase, y también hay puntos de deslizamiento de silicona. Muy elegante!
In general, fire
¡Me gustó todo! Buenas. No es plástico, es decir, el tipo de cerámica, por lo que es tan caro. El plástico se ve muy diferente, y estos son elegantes y de alta calidad. ¡Todo el juego! ¡Súper!
very very nice product. the material likes ceramic and seam very strong.. tooop!!!!!
Está bien, llegó muy rápido. Lo único que estaba muy molesto cuando vi el mismo set en el Super mercado por 1200 rublos. Y yo di 2500(((vamos... Está sucediendo
Il me satisfait les yeux, design incroyable. J'aime ça.
The order came quickly, earlier than the promised time. packed very carefully, nothing will break. quality is like, looks stylish, let's see how it will be in use.
La livraison a été retardée d'une semaine, mais a été livrée par coursier. Tout est arrivé. L'ensemble est cool))
I liked the set! Excellent fit into the interior of the bathroom. Delivery from Russia is very fast, in three days.
Bel ensemble, basique. Les inserts en bambou sont très dans le thème. Sentiment que l'ensemble est en céramique, bien ou très proche de l'imitation. Le coursier est arrivé rapidement.
¡¿Qué dinero encontrar! Hay poco deshilachado pero no crítico
Delivery is very fast, about two weeks. The set corresponds to the description and photos of the store. Looks decent. I cost 1007 rubles with all discounts and coupons. For this amount an excellent set.
Beau, élégant, mais l'eau sera collectée en haut et les conséquences sont toutes prévisibles
La qualité est super, je n'ai pas communiqué avec le vendeur, après le paiement, les marchandises ont été expédiées immédiatement. Le pot est lourd, pas en plastique, il ressemble à un feu directSatisfait de l'achat
Muy bonito set. Hecho cualitativamente, entrega rápida por correo electrónico.)