SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Maison Blue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lindo
Ótimo producto.
Entrega muy larga, el plazo ha pasado mucho tiempo, y el paquete solo fue enviado desde el país. En general, todo ha llegado, el reloj en sí está cubierto con una película de protección contra arañazos, el paquete genera confianza en la tienda, probablemente lo único que ha molestado, es el tamaño del DIAL, es probable que estén en la mano de una mujer o para un adolescente, no soy grande, 70 kg, pero me parecen pequeños, y sí, no hay preguntas de calidad
Este es realmente un reloj de ganga, aspecto elegante, tal vez la correa podría ser un poco más. Gracias vendedor
Watch fire.
Super Top satisfecho demajs con reloj
Great watch. Quality at altitude. I buy a second time in this store. The first bought 5 years ago, I still wear it. I change the batteries once in half a year. There is a small minus of these watches, the buckle is very tight, you need to have nails on the fingers in a couple of millimeters, to open the buckle, but I think with with Arrived the goods in 15 days. Advise.
Ok
Ok
Super montre Naviforce est synonyme de qualité Je recommande le produit et le vendeur
Liked
Came very quickly, the purchase is very satisfied, the quality is very good, I recommend!!!
As advertising. Simple yet elegant. Light on the wrist.
Livraison un mois, mais ce n'est pas effrayant. La montre correspond parfaitement à mes attentes. La main a l'air décente. Pour le port quotidien, il est le plus oui et peut être porté au travail et invité. En général, pour toutes les occasions de la vie. Les montres de cette marque ne sont pas les premières que j'ai, donc quand il est temps de changer la montre quotidienne que j'ai loupé pendant 5 ans, je n'ai pas pensé au choix de la marque de la montre.
Las medidas son correctas
Très bonne qualité
Very cool, big watch. Highly recommend in purchase. Price relative to the product is really good. Material high quality. All Plus!
se ve mejor que en la foto el reloj es muy bonito y vale completamente el precio
Tres bien correspond en tout à la description
Perfect delivery and product
Excellent sales and delivery service, in a very narrow period, is my sixth naviforce watch, I recommend 100%
I liked the watch! All as in the photo and cheaper than in Russia)
Excellent watch, very beautiful and a size and weight nice for daily use.
Fantastic quality Recommend
The watch is cool, who would doubt, it's Naviforce