SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Maison Blue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tout va bien Comme décrit par le vendeur
hermoso, buena calidad y apariencia
Entregar todo directamente recomiendo
Entrega rápida, ordenado sin caja, todo llegó entero, en estado de trabajo. En YouTube, puede encontrar un video con una revisión y una instrucción de configuración, si la instrucción adjunta es incomprensible (también está en ruso). Compra satisfecha, la mano se ve bien
Il est plus beau que sur la photo Le bracelet est incroyable Matériau de très bonne qualité Vous pouvez acheter que vous ne le regretterez pas La montre est assez robuste C'est bien sur le bras!!!
Quality is good. but i don't use it. thank you
❗Tout est arrivé normalement, l'horloge est réglée, tout va bien jusqu'à présent‼️
Watch male toppppp can buy without fear the naviforce is congratulations that I recommend.
Livraison rapide Belle montre. Deuxième fois j'ai commandé la montre NAVIFORCE. Vendeur recommandé
La montre est arrivée rapidement. Boîtier en métal. En termes de résistance à l'usure, je peux dire que les rayures sont inévitables, y compris sur le verre. Pour le verre, il s'écroule sur le désespoir d'environ 1,5 à 2mm. Les boutons fonctionnent tous. Réveil, chronomètre, minuterie, double temps, lumière-tout fonctionne. La date, le jour de la semaine, le mois et l'heure ont été affichés correctement. Ils ont l'air volumineux, mais ils se sont assis sur ma main comme s'ils étaient couverts.
El reloj tiene un brillo bien amarillo, es hermoso, y viene todo funcional. No tardó en entregar. Tu show de pelota.
Très top! Naviforce est la meilleure marque, sans aucun doute!
El reloj super top, muy hermoso muy bien construido... Naviforce reloj siempre de alta calidad! Super recomendado ....
Quality in appearance is very much even, pulls at 10000 rubles.
coisa linda!
El reloj es hermoso, valió la pena. La iluminación es una sorpresa, hermosa. Llegó antes de lo esperado. No hay cargos adicionales.
This is a quality watch. Although it is large and heavy, it is comfortable to wear and looks attractive. I have been wearing it for a week and am impressed with the accuracy of its time keeping. The analog part (the hands) has not lost or gained a second during these seven days, whereas the digital time has lost 5 seconds during the same period, which will make it impossible to keep the two synchronized without adjusting it periodically, even if I use it to display two different time zones. I thank the Seller for the included gifts and the fast shipping.
Belle montre
¡Muy bonito y de buena calidad! ¡Envío súper rápido!
I love it 100%
Parfait comme parfait est le vendeur. Esthétiquement très beau
The watch is super, I think the son will be delighted, there was a good discount, put 2 gifts, just space! Thank you
ok
Ok
Très beau spectacle!! J'espère que la preuve de l'eau a déjà eu un problème avec certains.